sms.optus.com.au Web Outage
Incident
Report for Optus
Resolved
We are pleased to inform customers that our sms.optus.com.au website has remained stable since recovering at 10:24 AEDT
We will continue to monitor the system and are working on improvements to avoid any repeats of this issue.
If you require further information, please get in touch with our support team.
Regards,
Optus SMS Support Team
We will continue to monitor the system and are working on improvements to avoid any repeats of this issue.
If you require further information, please get in touch with our support team.
Regards,
Optus SMS Support Team
Update
The sms.optus.com.au website has been back up and stable since 10:24 AEDT.
We continue to investigate the cause of today's issue and will update this page when we have more information.
If you're still seeing issues please contact support.
Regards,
Optus SMS Support Team
We continue to investigate the cause of today's issue and will update this page when we have more information.
If you're still seeing issues please contact support.
Regards,
Optus SMS Support Team
Investigating
We are aware of an issue with our sms.optus.com.au website. Customers may be seeing 504 Gateway Time-out errors when they attempt to browse to sms.optus.com.au
Messages are flowing in the background, i.e. scheduled campaigns and API messaging should not be affected, this issue is blocking users access to the User Interface only.
We are actively investigating the issue and a further update will be posted in 30 minutes.
Regards,
Optus SMS Support Team
Messages are flowing in the background, i.e. scheduled campaigns and API messaging should not be affected, this issue is blocking users access to the User Interface only.
We are actively investigating the issue and a further update will be posted in 30 minutes.
Regards,
Optus SMS Support Team
This incident affected: Applications (Campaign Manager, Mobile Studio, Email2SMS, Web2SMS).
