All Systems Operational

Uptime over the past 90 days. View historical uptime.
Applications Operational
90 days ago
100.0 % uptime
Today
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Email2SMS Operational
Subscriptions Operational
Web2SMS Operational
Sending Hours Operational
90 days ago
100.0 % uptime
Today
Mobile Report Operational
90 days ago
100.0 % uptime
Today
Company Admin Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
Australia Operational
Rest of the World Operational
Optus SMS Suite Service Desk Operational
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Optus Digital Messaging for NICE CXOne Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 18, 2026

No incidents reported today.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Degraded Performance
Resolved - The earlier issue affecting access to the Optus SMS Suite web application has now been resolved. Messaging APIs and message delivery services were not impacted during this incident.

We will continue to review additional preventative measures as part of our post-incident follow-up.

If you experience any further issues, please contact us at optussd@modicagroup.com.

Regards,
Optus SMS Support Team
May 8, 13:13 AEST
Update - We have identified and mitigated the cause of the earlier issue affecting access to the web application, where some users experienced slow loading times and intermittent 504 Gateway Timeout errors.

Mitigation changes have been applied and platform performance has returned to normal. Messaging APIs and message delivery services were not impacted during this incident.

We are continuing to monitor the platform closely.

If you experience any further issues, please contact us at optussd@modicagroup.com.

Regards,
Optus SMS Support Team
May 8, 11:53 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 11:53 AEST
Update - We are continuing to investigate this issue.
May 8, 11:52 AEST
Investigating - We are currently investigating an issue affecting Optus SMS Suite website.

Some users may experience slow loading times or intermittent 504 Gateway Timeout errors.

Our team is working to identify the cause and restore normal performance as quickly as possible.

We will provide further updates as more information becomes available.

Regards,
Optus SMS Support Team
May 8, 11:34 AEST
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

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