All Systems Operational

Applications Operational
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Email2SMS Operational
Subscriptions Operational
Web2SMS Operational
Sending Hours Operational
Mobile Report Operational
Company Admin Operational
Mobile Operators Operational
Australia Operational
Rest of the World Operational
Optus SMS Suite Service Desk Operational
Single Sign On (SSO) Operational
Optus Digital Messaging for NICE CXOne Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 24, 2026

No incidents reported today.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Completed - We are pleased to share that today's maintenance has been completed successfully and without issue.

As expected, there was a very brief interruption (less than a minute) to some services between 06:37:46 and 06:38:18 AEST

If you are experiencing any issues, please raise a normal support case, and we will be happy to help.

Regards,

Optus SMS Suite Team

Sep 11, 08:55 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 06:00 AEST
Scheduled - We will be carrying out urgent required maintenance for the Optus SMS Suite.
We expect brief unavailability of the web interface, with total service disruption of approximately one minute.

However, messaging API traffic will not be affected. Message submission and delivery will continue normally throughout the maintenance window.

This scheduled maintenance notice will be updated once the work has completed.

Please contact us on optussd@modicagroup.com if you have any questions or concerns regarding this maintenance.

Regards,
Optus SMS Support

Sep 3, 15:02 AEST

Sep 10, 2026

No incidents reported.