SMS PORTAL STATUS
All Systems Operational
Applications
Operational
Campaign Manager
Operational
Mobile Studio
Operational
Mobile Gateway (API)
Operational
Two Factor Authentication
Operational
Email2SMS
Operational
Subscriptions
Operational
Web2SMS
Operational
Sending Hours
Operational
Mobile Report
Operational
Company Admin
Operational
Mobile Operators
Operational
Australia
Operational
Rest of the World
Operational
Optus SMS Suite Service Desk
Operational
Single Sign On (SSO)
Operational
Optus Digital Messaging for NICE CXOne
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
*.sms.optus.com.au SSL Certificate Renewal Sep 9, 2026 21:00-22:00 AEST
We have a planned maintenance window scheduled on Wed Sep 09 between 21:00 AEST and 22:00 AEST.
During the maintenance window, we will be installing a new SSL cert for *.sms.optus.com.au
This change may affect REST, SMPP, 2FA and Campaign Manager API clients that are manually saving the SSL certificate within their trust store.
The new certificate is available before the scheduled maintenance and can be found at: https://sms.optus.com.au/docs/en/api-documentation/ssl-certificates/
Please contact us on optussd@modicagroup.com if you have any questions or concerns regarding this maintenance.
Regards,
Optus SMS Support
Posted on Aug 13, 2026 - 16:13 AEST
During the maintenance window, we will be installing a new SSL cert for *.sms.optus.com.au
This change may affect REST, SMPP, 2FA and Campaign Manager API clients that are manually saving the SSL certificate within their trust store.
The new certificate is available before the scheduled maintenance and can be found at: https://sms.optus.com.au/docs/en/api-documentation/ssl-certificates/
Please contact us on optussd@modicagroup.com if you have any questions or concerns regarding this maintenance.
Regards,
Optus SMS Support
Posted on Aug 13, 2026 - 16:13 AEST
Optus SMS Suite: urgent required platform maintenance Sep 11, 2026 06:00-09:00 AEST
We will be carrying out urgent required maintenance for the Optus SMS Suite.
We expect brief unavailability of the web interface, with total service disruption of approximately one minute.
However, messaging API traffic will not be affected. Message submission and delivery will continue normally throughout the maintenance window.
This scheduled maintenance notice will be updated once the work has completed.
Please contact us on optussd@modicagroup.com if you have any questions or concerns regarding this maintenance.
Regards,
Optus SMS Support
Posted on Sep 03, 2026 - 15:02 AEST
We expect brief unavailability of the web interface, with total service disruption of approximately one minute.
However, messaging API traffic will not be affected. Message submission and delivery will continue normally throughout the maintenance window.
This scheduled maintenance notice will be updated once the work has completed.
Please contact us on optussd@modicagroup.com if you have any questions or concerns regarding this maintenance.
Regards,
Optus SMS Support
Posted on Sep 03, 2026 - 15:02 AEST
