SMS PORTAL STATUS

Campaign Manager data not viewable

Incident Report for Optus

Resolved

We are pleased to inform customers that after further monitoring, we can confirm that user data is available in Campaign Manager, and there have been no further reports of this issue.

If you continue to experience issues - please contact our support team.

Regards,
Optus SMS Support Team

Posted Oct 19, 2023 - 16:34 AEDT

Monitoring

Between 14:23 and 15:09 (AEDT) Campaign Manager was unable to display user data. A change was made that affected the visibility of data to users, the data was not removed or altered.

At 15:09 (AEDT) our development team reverted the change to Campaign Manager and the data is now available. We are currently monitoring to ensure availability.

If you are experiencing any issues please contact as via support@modicagroup.com.

Kind regards,
Modica Support Team

Posted Oct 19, 2023 - 15:27 AEDT

This incident affected: Applications (Campaign Manager).