SMS PORTAL STATUS
Degraded Performance
Incident
Report for Optus
Resolved
The earlier issue affecting access to the Optus SMS Suite web application has now been resolved. Messaging APIs and message delivery services were not impacted during this incident.
We will continue to review additional preventative measures as part of our post-incident follow-up.
If you experience any further issues, please contact us at optussd@modicagroup.com.
Regards,
Optus SMS Support Team
We will continue to review additional preventative measures as part of our post-incident follow-up.
If you experience any further issues, please contact us at optussd@modicagroup.com.
Regards,
Optus SMS Support Team
Update
We have identified and mitigated the cause of the earlier issue affecting access to the web application, where some users experienced slow loading times and intermittent 504 Gateway Timeout errors.
Mitigation changes have been applied and platform performance has returned to normal. Messaging APIs and message delivery services were not impacted during this incident.
We are continuing to monitor the platform closely.
If you experience any further issues, please contact us at optussd@modicagroup.com.
Regards,
Optus SMS Support Team
Mitigation changes have been applied and platform performance has returned to normal. Messaging APIs and message delivery services were not impacted during this incident.
We are continuing to monitor the platform closely.
If you experience any further issues, please contact us at optussd@modicagroup.com.
Regards,
Optus SMS Support Team
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to investigate this issue.
Investigating
We are currently investigating an issue affecting Optus SMS Suite website.
Some users may experience slow loading times or intermittent 504 Gateway Timeout errors.
Our team is working to identify the cause and restore normal performance as quickly as possible.
We will provide further updates as more information becomes available.
Regards,
Optus SMS Support Team
Some users may experience slow loading times or intermittent 504 Gateway Timeout errors.
Our team is working to identify the cause and restore normal performance as quickly as possible.
We will provide further updates as more information becomes available.
Regards,
Optus SMS Support Team
This incident affected: Applications (Campaign Manager, Mobile Studio, Web2SMS, Mobile Report, Company Admin).
