DLR return rates have remained stable, and we are now moving this incident to resolved.
If you have any further questions or are still experiencing issues, please don’t hesitate to contact us at: support@modicagroup.com
Thanks, Optus SMS Support Team.
Posted Apr 10, 2025 - 15:57 AEST
Monitoring
Hi Team,
Delivery receipt (DLR) return rates have returned to normal levels. Delivery receipts are now functioning as expected.
We are continuing to monitor the service to ensure stability.
If you have any questions or are still experiencing issues, please contact us at: support@modicagroup.com
Kind regards, Optus SMS Support Team
Posted Apr 10, 2025 - 15:02 AEST
Investigating
Hi Team,
We are currently investigating an issue with low delivery receipt (DLR) return rates. Message submissions are proceeding as expected, but a lower percentage of DLRs are being returned than usual.
We are working with Optus support and will provide updates as we learn more.
If you're experiencing issues or have questions, please contact us at: support@modicagroup.com
Kind regards, Optus SMS Support Team
Posted Apr 10, 2025 - 14:16 AEST
This incident affected: Mobile Operators (Australia).