Campaign Manager – Large Campaign Processing Delays

Incident Report for Optus

Investigating

We are currently investigating an issue affecting some large Campaign Manager sends, where campaigns may pause during processing and not progress as expected.

A temporary workaround (pausing and resuming the campaign) is available while we investigate the root cause.

Our technical team is actively working to identify and resolve the underlying issue. We will provide further updates as our investigation progresses.

If you are experiencing related issues or require assistance, please contact us at optussd@modicagroup.com.
Posted Feb 26, 2026 - 11:07 AEST
This incident affects: Applications (Campaign Manager).