Optus SMS Suite: urgent required platform maintenance

Scheduled Maintenance Report for Optus

Completed

The scheduled maintenance has been completed.
Posted Sep 02, 2026 - 09:00 AEST

Update

Maintenance window extended

Our maintenance window has been extended to 09:00 AEST. There has been no service disruption to date and messaging API traffic remains unaffected.

We still expect total service disruption of approximately one minute at the point the work completes, and will update this notice then.
Posted Sep 02, 2026 - 06:52 AEST

Update

Our maintenance work is continuing and we expect to complete within the extended window.

There has been no service disruption to date. Messaging API traffic remains unaffected.

We still expect total service disruption of approximately one minute at the point the work completes, and will update this notice then.
Posted Sep 02, 2026 - 06:20 AEST

Update

Maintenance window extended

Our maintenance window has been extended to 07:00 AEST to allow additional time to complete this work.

There has been no service disruption to date. Messaging API traffic remains unaffected.

We still expect total service disruption of approximately one minute when the work completes, and will update this notice at that point.
Posted Sep 02, 2026 - 05:17 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 02, 2026 - 04:00 AEST

Scheduled

We will be carrying out urgent required maintenance for the Optus SMS Suite.

We expect brief unavailability of the web interface, with total service disruption of approximately one minute.

However, messaging API traffic will not be affected. Message submission and delivery will continue normally throughout the maintenance window.

This scheduled maintenance notice will be updated once the work has completed.

Please contact us on optussd@modicagroup.com if you have any questions or concerns regarding this maintenance.

Regards,
Optus SMS Support
Posted Sep 01, 2026 - 15:18 AEST
This scheduled maintenance affected: Applications (Campaign Manager, Mobile Studio, Subscriptions, Web2SMS, Sending Hours, Mobile Report, Company Admin).