All Systems Operational

Applications Operational
90 days ago
100.0 % uptime
Today
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Email2SMS Operational
Subscriptions Operational
Web2SMS Operational
Sending Hours Operational
90 days ago
100.0 % uptime
Today
Mobile Report Operational
90 days ago
100.0 % uptime
Today
Company Admin Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
Australia Operational
Rest of the World Operational
Optus SMS Suite Service Desk Operational
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Optus Digital Messaging for NICE CXOne Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 26, 2026

No incidents reported today.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Resolved - We are happy to report that messages have continued to flow normally, and we are now resolving this incident.

If you experience any further issues, please contact us at optussd@modicagroup.com.

Regards,

Optus SMS Support Team

Jul 15, 19:11 AEST
Monitoring - The issue causing delays in message delivery has been resolved, queued messages have now been sent and delivery has returned to normal levels.

If you are still experiencing issues please contact the support team.

Regards,
Optus SMS Support Team

Jul 15, 18:12 AEST
Investigating - We are currently experiencing elevated error rates when attempting to queue messages to the carrier.

Customers may see delays in message deliverability.

Our team is investigating the issue and working to restore normal service. We will provide another update as soon as more information becomes available.

Jul 15, 17:46 AEST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.