Resolved -
The issue has not reoccurred and we are now moving this incident to resolved.
If you have any further questions or are still experiencing issues, please contact us at: support@modicagroup.com
Thanks,
The Modica Support Team
Apr 2, 14:09 AEDT
Monitoring -
We have deployed a fix and can see that Web2SMS is now working as expected.
We will monitor the service for any further issues.
Apr 2, 13:30 AEDT
Update -
We can see that the Web2SMS application is unable to schedule messages currently. We are working to resolve this.
Apr 2, 13:08 AEDT
Identified -
We have identified the cause and are working to prevent a reoccurrence.
Apr 2, 12:55 AEDT
Investigating -
Good day, Team.
We are currently investigating an outage of the Optus SMS web service.
If you are experiencing any issues, please reach out to us at: support@modicagroup.com
Thanks,
The Modica Support team.
Apr 2, 12:37 AEDT