All Systems Operational

Applications Operational
90 days ago
100.0 % uptime
Today
Campaign Manager Operational
Mobile Studio Operational
Mobile Gateway (API) Operational
Two Factor Authentication Operational
Email2SMS Operational
Subscriptions Operational
Web2SMS Operational
Sending Hours Operational
90 days ago
100.0 % uptime
Today
Mobile Report Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
Australia Operational
Rest of the World Operational
Optus SMS Suite Service Desk Operational
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Optus Digital Messaging for NICE CXOne Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025
Resolved - The issue has not reoccurred and we are now moving this incident to resolved.

If you have any further questions or are still experiencing issues, please contact us at: support@modicagroup.com

Thanks,
The Modica Support Team

Apr 2, 14:09 AEDT
Monitoring - We have deployed a fix and can see that Web2SMS is now working as expected.

We will monitor the service for any further issues.

Apr 2, 13:30 AEDT
Update - We can see that the Web2SMS application is unable to schedule messages currently. We are working to resolve this.
Apr 2, 13:08 AEDT
Identified - We have identified the cause and are working to prevent a reoccurrence.
Apr 2, 12:55 AEDT
Investigating - Good day, Team.

We are currently investigating an outage of the Optus SMS web service.

If you are experiencing any issues, please reach out to us at: support@modicagroup.com

Thanks,
The Modica Support team.

Apr 2, 12:37 AEDT
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.